1.How do I create a custom order?

Just follow the easy steps below:

(1). Tell us which colour, length, cap size, density, hair material or other specific requests (for example, no comb/all clips, poly strip front, lace front, etc.) you require to create, please include it in your email.

(2) We will send you a price quotation. If you reply to us that you would like to proceed, we will then send you a paypal payment request.

(3) We will start production upon receiving your payment. Production usually takes about 30-40 Business Days.

(4)After your order is completed, we will send you some photos to give you a preview before we dispatch it.

2.What should I do before custom hair order?

Tell us which colour, length, cap size, density, hair material or other specific requests (for example, no comb/all clips, poly strip front, lace front, etc.) you require to create. Your can also just send through inspiration photos and photos of your current hair colour to help us accurately colour match. we will discuss which colour blend, length and weight you require to create. If you choose colors from our color ring, it is easier for us to duplicate it, as we usually have the color codes in our systems.

3.How long custom order take?

Our custom orders generally average 30-40 working days once details and payment are finalized. Due to the complexity of some pieces more time may be required.

4.May I exchange or return my customized item?

Special custom order can not be returned unless the product is not customized as required.

5. How much does a custom order cost?

The price is different according to different custom options. If you do not have a budget, we will ask you a series of questions and based on the answers you give, we can tell you which hair would best suit you.

6.Do you accept OEM/ODM orders?

Yes,As a hairpiece manufacturer, we can help with your product and branding needs. Our experienced branding department can make product logo design and package design. And we can customize your hair systems according to your hair system designs.

7.Do you have stock pieces for immediate shipment?

Permanent Remy Hair has an inventory of many pieces of hair systems with multiple base designs (lace, skin, mono, etc.) and over 50 hair colors that are ready for immediate shipment. By working with us, you can provide a fast delivery service to your customers without the need to overstock.

8.Can l dropship from Permanent Remy Hair?

Yes, we are currently running a dropship program for small business owners. Even if you do not have many initial funds, you can still start a hair business with low risks.

Contact us to apply to be our dropshipper.

9.How to become a Permanent Remy Hair content contributor?

If you are interested in providing any images, videos for commercial use, please kindly contact us by email or whatsApp.